Terms and Conditions

Terms & Conditions – Srilu’s Collections

Welcome to Srilu’s Collections.
By using our website, mobile application, and services, you agree to comply with the following terms and conditions. Please read them carefully before making a purchase.

1. General

These terms govern your use of Srilu’s Collections and its services. By accessing or purchasing from our platform, you agree to these terms. We reserve the right to update or modify these terms at any time without prior notice.

2. Account & User Responsibility

Users must provide accurate and complete information while creating an account or placing an order.

You are responsible for maintaining the confidentiality of your account and password.

3. Orders & Payments

All orders placed are subject to availability and acceptance.

Prices are listed in INR (₹) and are subject to change without prior notice.

We accept payments through secure gateways and do not store your payment details.

4. Shipping & Delivery

Orders are processed within 24–48 hours, and delivery typically takes 3–7 working days.

Working Days are Monday – Friday so the shipping timeline does not include the weekend.

Delays due to unforeseen circumstances such as weather or strikes are beyond our control.

Please refer to our Shipping Policy for more details.

5. Returns & Refunds

We accept returns within 7 days of delivery for eligible products.

Refunds are processed within 7–10 Working days after product inspection.

For more information, refer to our Return & Refund Policy.

6. Intellectual Property

All content on our platform, including logos, images, designs, and text, is the property of Srilu’s Collections and protected under applicable copyright laws.
Any unauthorized use, reproduction, or distribution is strictly prohibited.

7. Privacy & Data Protection

We value your privacy. Personal data is handled according to our Privacy Policy.

8. Governing Law & Dispute Resolution

These terms are governed by the laws of India.
Any disputes will be subject to the exclusive jurisdiction of courts in India.

9. Contact Us

📧 Email: raminenisrilu@gmail.com

By continuing to use Srilu’s Collections, you confirm that you have read, understood, and agreed to these Terms & Conditions.